Privacy Policy – Prakash Jewellers, Dadar

At Prakash Jewellers, Dadar (Since 1965), we value your privacy and are committed to protecting your personal information.

A. Information We Collect

We may collect the following information:

  • Name
  • Contact details (Email address, Mobile number)
  • Shipping address for order delivery
  • Any additional information shared through forms, surveys, or customer interactions

B. How We Use Your Information

The information collected is used to provide you with a better shopping experience. This includes:

  • Processing and delivering your orders
  • Maintaining internal records
  • Sharing updates about new products, offers, and promotions via Email / WhatsApp / SMS
  • Improving our products, services, and website experience
  • Understanding customer preferences and feedback

We do not sell or rent your personal information to any third party.

You may choose to limit data sharing by:

  • Not filling optional forms
  • Opting out of marketing communications at any time by contacting us

C. Membership Eligibility

By using our website, you confirm that you are at least 18 years of age and capable of entering into legally binding contracts under the Indian Contract Act, 1872.

Minors may use the website only under the supervision of a parent or legal guardian.

We reserve the right to refuse service or access to anyone at our discretion.

D. Account Responsibility

If you create an account:

  • You are responsible for maintaining the confidentiality of your login details
  • You are responsible for all activities under your account
  • Providing false or incomplete information may result in suspension or termination

E. Payments & Financial Information

  • All payments are processed through secure payment gateways
  • We do not store your card or banking details
  • We only receive limited/masked transaction details for verification

We are not liable for transaction failures due to bank or payment gateway issues.

F. Liability Disclaimer

Prakash Jewellers shall not be held liable for:

  • Any indirect or consequential damages arising from use of the website
  • Losses due to transaction failures, delays, or third-party service issues

Our maximum liability, if applicable, will be limited to the amount paid for the product.

G. Data Security

We implement appropriate physical, electronic, and managerial measures to protect your data from unauthorized access or misuse.

Your information is only shared when required by law or for order fulfillment purposes (e.g., courier partners).

H. Cookies

We use cookies to:

  • Analyze website traffic
  • Improve user experience
  • Personalize content based on preferences

Cookies do not give us access to your personal or financial information.

You may choose to disable cookies through your browser settings, though it may affect website functionality.

I. Changes to Policy

Prakash Jewellers reserves the right to update this Privacy Policy at any time without prior notice.
Users are advised to review this page periodically for any changes.